We do not provide refunds on digital or offline products like e-books, books, notes, online courses, the subscription fee for a digital magazine or any other product sold on Indian IQ.
We highly recommend you to read complete details, watch course video or take demo wherever available before enrolling for a course.
Late or missing refunds (if applicable)
In case of any technical issue found in online fee payment, such as:
During the online payment through credit/debit card if the payment gets debited and the internet goes down due to some external server malfunction or any other similar happening.
The system fails to generate the required acknowledgment due to internet malfunction.
We shall not be responsible in any case until the course fee paid by student or parent is credited in to the Bank Account of the institute. If credited into our account, the refund policy will be applicable as per the institute norms.
There are rare but chances of duplicate payments. We recommend you to report the case to the customer support team as soon as possible.
In case of failed transactions, contact your bank. It may take some hours or days before your refund is officially credited. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received the refund yet, please contact us at helpdesk.indianiq@gmail.com